Privacy & Terms of Use

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To maintain transparency we ensure all of our users are aware of site Terms of Site Use as well as our Privacy Policy. We know this stuff can be stuffy, but we take your privacy extremely seriously -- by registering as an HAUNTVAULT™ Society Member, or using the site by navigating to, or using in any way, you agree to the following HAUNTVAULT Terms of Site Use and Privacy Policy.

Privacy Policy

Effective Date: December 2019

This page/section informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. HAUNTVAULT ("us", "we", or "our") operates the following family of sites including, but not limited to: HAUNTVAULT.com, HAUNTVAULT Shop, HORRORWOOD Presents..., websites (the "Service").

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.hauntvault.com/info/privacy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (i.e. "Personal Data"). The only time we will require this information is if you choose to become a HAUNTVAULT™ Society Member and/or Elite Member.

Personally identifiable information may include, but is not limited to:

  • E-mail address
  • First name and Last Name
  • Phone Number (SMS Text Message rates apply as per user contract)
  • Address, State, Province, ZIP/Postal code, City (typically used for HAUNTVAULT Store/mailed coorespondence) 
  • Electronic Cookies and Usage Data (used to keep you logged in, and pass your user credentials between our HAUNTVAULT sub-sites)

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data is mitigated through Google Analytics during your visit. 

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. This includes the ability to seamlessly transition your HAUNTVAULT™ Society login credentials between our family of websites, as well as access/fully use all of the HAUNTVAULT™ Society Member/Elite functions.

Examples of Cookies we use:

  • Session Cookies - We use Session Cookies to operate our Service.
  • Preference Cookies - We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies - We use Security Cookies for security purposes.

Use of Data

HAUNTVAULT uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

HAUNTVAULT will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. All HAUNTVAULT websites are securely hosted, and are transferred using secure encrypted technology parsed through web browser data.

Disclosure of Data

Legal Requirements

HAUNTVAULT may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of HAUNTVAULT
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Due to the mature nature of the horror venues reviewed, and discussed content, our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Web: https://support.hauntvault.com
  • E-mail: support at hauntvault dot com
  • Mail: HAUNTVAULT, LLC. 1705 Edgewater Drive #547462 Orlando, FL 32854

HAUNTVAULT & HAUNTVAULT™ Society Member/Elite Terms of Use

These terms and conditions outline the rules and regulations for the use of HAUNTVAULT's Website.  

By registering for this website, you are required to accept these terms and conditions in full. Do not continue to use (or register for) HAUNTVAULT's website if you do not accept all of the terms and conditions stated within this document.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to HAUNTVAULT, HAUNTVAULT™ Society, HORRORWOOD Presents..., HAUNTVAULT Support and The HAUNTVAULT Shop. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

COOKIES

We employ the use of cookies. By using HAUNTVAULT's website you consent to the use of cookies in accordance with HAUNTVAULT’s Privacy Policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. This is specific to the HAUNTVAULT™ Society (keeping your account logged in while visiting the site). We do not, under any circumstances, share or sell your data to any third-party company.

PRIVACY

Please review our HAUNTVAULT Privacy Policy and Legal Documentation (link on every footer throughout sites). This will clearly outline our commitments to user and HAUNTVAULT™ Society Member Privacy, as well as our do-good approach to intellectual property (IP) working with Universal Parks & Resorts™, Busch Gardens®, SeaWorld® and other applicable haunt companies.

To reiterate, as we do throughout our sites, HAUNTVAULT is in no way affiliated with NBCUniversal, Universal Parks & Resorts™, Halloween Horror Nights™, Knott's Berry Farm, Busch Garden's Howl-o-Scream event, or any other companies/subsidiaries.

Upon HAUNTVAULT™ Society registration, your e-mail address will be automatically enrolled in our electronic newsletter system (provided by MailChimp). Rest assured, your information is safe with us, and we will never share your e-mail address, or contact information.

The 'HAUNTVAULT™ Society Member Newsletter' is one of the many perks associated with creating an account – however if you would like to remove yourself from receiving the e-mail newsletter, you may (at any time) by clicking “Unsubscribe” at the bottom of the newsletter. If you experience any newsletter challenges, do not hesitate to contact us. 

LICENSE

Unless otherwise stated, HAUNTVAULT and/or it’s licensors own the intellectual property rights for all material on HAUNTVAULT. All intellectual property rights are reserved. You may view and/or print pages from https://HAUNTVAULT.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://HAUNTVAULT.com
  • Hyperlink, sublink, or direct link to any multimedia content found on any of the HAUNTVAULT websites.
  • Remove HAUNTVAULT branding or watermarks from any multimedia content.
  • Sell, rent or sub-license material from https://HAUNTVAULT.com
  • Reproduce, duplicate or copy material from https://HAUNTVAULT.com
  • Redistribute content from HAUNTVAULT (unless content is specifically made for redistribution).

USER COMMENTS

This Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. HAUNTVAULT Staff does it’s best to comb the comments before they are posted, but does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of HAUNTVAULT, its agents or affiliates. 

Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws HAUNTVAULT shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

HAUNTVAULT reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. HAUNTVAULT purposely does not allow user tagging, or direct responses to user comments as a way to remove conflict from our family of websites.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so.
  • The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party.
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which an invasion of privacy is.
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

As an HAUNTVAULT™ Society Member, you are – under no circumstances – to post any form of rumors, or speculation anywhere on this website. You hereby grant to HAUNTVAULT a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

HYPERLINKING TO OUR CONTENT

The following organizations may link to our Web Site without prior written approval:

  • Government Agencies
  • Search Engines
  • News Organizations
  • Intellectual Property Owners
  • Wholesale Partnership Businesses

Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to team at hauntvault dot com.

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

No use of HAUNTVAULT’s logo or other artwork will be allowed for linking absent a trademark license agreement.

IFRAME LINKING

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

RESERVATION OF RIGHTS

We reserve the right at any time and in its sole discretion to request that you remove all links or any particularlink to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

CONTENT LIABILITY

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: 

  • Limit or exclude our or your liability for death or personal injury resulting from negligence;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.